Your information.
Used for the reason you shared it.

Who is responsible

Bharatam Vinyas is the data fiduciary responsible for personal data collected through this website. This policy covers the public website at bharatamvinyas.com; processing performed within a customer product or implementation is governed by the applicable agreement and product documentation.

Privacy questions, requests and grievances may be sent to bharatam.vinyas.in@gmail.com or contact@bharatamvinyas.com. Our office address is New Delhi, India. Please include enough information for us to identify the relevant enquiry without sending unnecessary sensitive data.

Data we collect

We collect only the information needed to understand and respond to a request. Depending on the form or action you choose, this may include:

• Identity and contact details: name, mobile number, email address, company and business location.
• Enquiry details: selected product or service, operation type, requirements, number of locations and deployment preference.
• Technical context submitted with an enquiry: page URL, referrer, browser user agent, language, time zone and screen size.
• Precise device location only when you actively select the location-sharing option and approve the browser permission.
• A short-lived product-finder session record containing the selected interest, matching page and session start time. It is stored in sessionStorage and cleared when the chat panel is closed.

Why we use it

We do not sell enquiry data. We do not use it for unrelated promotional communication unless you separately choose to receive that communication. You may withdraw consent for future enquiry communication at any time by emailing us.

• To answer your enquiry and communicate through the channel you provided.
• To assess product, service or implementation fit and route the request to the appropriate team.
• To prepare a focused demonstration, proposal or follow-up discussion.
• To protect forms from spam, diagnose submission problems and maintain reasonable business records.
• To comply with applicable law, establish legal claims or protect the rights and security of visitors and Bharatam Vinyas.

Service providers and external channels

Website forms are transmitted to Web3Forms, which acts as a form-processing provider and forwards submissions to the configured Bharatam Vinyas inbox. Its storage location, security controls and retention are governed by its current service terms and data-processing documentation.

WhatsApp and email links open services outside this website. If you choose them, the provider processes your information under its own terms and privacy policy. We may also disclose information to hosting, email, security or professional advisers where reasonably necessary, under appropriate duties of confidentiality.

Retention and security

We ordinarily retain a website enquiry for up to 12 months after the last meaningful communication, unless a longer period is needed for an active business relationship, a legal obligation, dispute prevention or an agreed contract. We then delete or anonymise it where reasonably practicable. Copies held by a service provider follow that provider’s retention schedule.

We use reasonable administrative and technical safeguards appropriate to a public enquiry website, including HTTPS transmission and restricted access to the receiving account. No internet transmission or storage method can be guaranteed completely secure.

Your choices and rights

Subject to applicable law, you may ask for a summary of your personal data, correction, completion, erasure, withdrawal of consent or grievance redressal. Email bharatam.vinyas.in@gmail.com from the address or number connected to the enquiry. We may request proportionate verification before acting.

• Location sharing is optional and is requested only after you select it.
• Closing the finder chat clears its website session state; it does not delete a lead already submitted.
• Consent may be withdrawn as easily as it was given by emailing the address above or asking us to stop during the conversation.
• If a concern is not resolved, you may use remedies available under applicable Indian data-protection law, including the Data Protection Board when the relevant provisions apply.

Children, cookies and changes

This website’s enquiry forms are intended for adults acting for themselves or an organisation. We do not knowingly request personal data directly from children. A parent, guardian or institution should contact us if child data was submitted without appropriate authority.

The current website does not set advertising or analytics cookies. It uses sessionStorage only for the temporary finder-chat state described above. If analytics, cookies or materially different processing are introduced, this policy and any required consent controls will be updated.

We may revise this policy when the website, providers or law changes. The date above identifies the current version.